| Work Experience |
Oct 2008- present Celebrity/Azamara Club Cruises, Miami, USA.
(World’s leading 5* cruise line in the world)
Apr 2009- present Food & Beverage Manager
Responsibilities:
Reporting the entire operations to the Director of Food & Beverage Operations
Inspected food service, production & beverage facilities
Monitored staff to ensure outstanding guest service is being provided to guest
Directed hiring, training, and scheduling of food and beverage personnel
Overseen all food and beverage ordering, local purchasing, and it’s storage
Constantly maintained/exceeded the revenue forecast and guest satisfaction, while reducing costs and maintaining high quality standards
Controlled overtime with regards to set budgets
Ensured brand standards are met in the most cost-effective manner
Maintained appearance and cleanliness of all food and beverage equipment, facilities, and associates
Leading a division of 120+ including direct subordinates viz., executive chef, restaurant operations manager and beverage operations manager
Oct 2008- Apr 2009 Beverage/Bars Manager
Responsibilities:
Reporting the entire operations to the Food & Beverage Manager
Responsible for directing, coaching, supporting, supervising and evaluating the performances of all direct reports
Directing the complete operations & maintenance of the various outlets including night club, show lounges, themed bars & lounges, restaurants, specialty restaurants, room service, buffets, private parties & functions; and, maintaining brand standards according to company guidelines
Achieved/exceeded sales and guest satisfaction while maintaining/reducing costs
Responsible for the easy transition of the company brand image
Achieved higher crew/staff satisfaction, managing harmony among the staff and other departments
Initiated and developed new cocktails along with bartenders for the annual “Bacardi Competition for global cruise ships”
Experience in opening/setting up new outlets for new ships and it’s brand imaging
Lead a department of 80+ including direct subordinates viz., Assistant Beverage Managers, Cellar Masters, Head Bartenders and Assistant Maitre’ Ds
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| Skills |
Skill Skill level Years of ExperienceProject Management, Costing, Risk Analysis, Budgeting Expert More than 5 yearsTeam Building, Leading & Motivational Skills Expert More than 5 yearsCommunication and Interpersonal Skills, Problem solving Skills Expert More than 5 yearsPublic Speaking & Presentation Skills Expert More than 10 yearsAbility to work in physically & mentally demanding environment Expert More than 10 yearsPC Skills – MS Word, Excel, PowerPoint, Publisher, Micros, POS, Fidelio Expert More than 10 years |
